Refund policy

📦 Return Policy (Prime Streetwear NY)

We accept returns within 7 days of delivery for store credit only.
We do not issue refunds — only store credit.

To be eligible for a return, your item must be in the same condition that you received it:

  • Unworn or unused

  • With original tags

  • In its original packaging

Returns must be approved before sending. Unapproved returns will not be accepted.
To start a return, email us at jbaweja07@gmail.com.

❌ Exceptions / Non-Returnable Items

  • All footwear sales are final and cannot be returned

  • We do not accept returns on:

    • Gift cards

    • Personal care items (e.g. beauty products)

    • Custom or personalized products

    • Perishable goods

    • Hazardous materials, flammable liquids, or gases

  • Returns over $500 will incur an 18% restocking fee

🔍 Return Inspection & Store Credit

Once we receive and inspect your return:

  • If accepted, you’ll be issued store credit

  • Items that do not meet return criteria will be discarded or returned to you at your expense

🚚 Damages and Issues

Please inspect your order when it arrives and contact us right away at jbaweja07@gmail.com if:

  • The item is damaged

  • You receive the wrong item

  • There is a defect

We'll make it right.

🔄 Exchanges

If you'd like to exchange an item, return the item first.
Once accepted, you can place a new order using the issued store credit.

💳 Refunds

We do not offer refunds.
If your return is approved, we’ll issue store credit.
Please allow a few business days for your return to be processed and your credit issued.